Frequently Asked Questions
Everything you need to know about Maze Products and your home decor journey.
How long will it take for my order to arrive?
Standard shipping usually takes 5-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, textiles and bedding must be unopened and unused to qualify for a full refund.
Are your furniture pieces easy to assemble?
Yes, all Maze Products furniture items come with a comprehensive instruction manual and all necessary hardware. Most pieces can be assembled in under 45 minutes with basic tools.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
How can I track the status of my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account on our website and visiting the 'Order History' section.